Return & Refund Policy

1. Return & Refund Overview

Eligible purchases may be returned within 60 calendar days from the date the order was delivered. This return period gives customers sufficient time to receive, inspect, and evaluate their purchase before deciding whether it is suitable for their needs.

Once an eligible return has been received and reviewed, Auraminimalist will process the applicable refund within 12 days. We do not charge a separate return processing fee or refund processing fee.

2. Eligibility for Returns

To ensure a consistent return experience, merchandise must satisfy the applicable return requirements. Customers should review their purchase promptly after delivery and contact Auraminimalist if they determine that a return is necessary.

Generally, eligible returned merchandise should meet the following conditions:

• The return request is made within 60 calendar days of delivery.
• The merchandise is in its original condition and suitable for inspection.
• The item has not been significantly worn, used, washed, altered, or damaged after delivery.
• Original tags, labels, accessories, or packaging are included when applicable.
• The returned merchandise corresponds to the item originally purchased from Auraminimalist.

If a product has been damaged after delivery due to improper use, handling, cleaning, storage, or alteration, it may not qualify for a return. Each returned item may be reviewed according to the circumstances of the purchase.

3. Items That May Not Qualify

While Auraminimalist provides a 60-day return period, certain merchandise may not qualify when it has been substantially altered or damaged after delivery.

A return may be declined when an item:

• Is returned after the 60-day return period.
• Shows substantial signs of wear or use beyond reasonable inspection.
• Has been washed, altered, repaired, or modified after delivery.
• Has been damaged because of improper handling or use.
• Is missing important components or accessories supplied with the original order.
• Cannot reasonably be matched to the original Auraminimalist order.

If there is uncertainty regarding the condition or eligibility of an item, customers should contact our support team before shipping the product back. This helps ensure that the correct return instructions are followed.

4. How to Start a Return

Customers should contact Auraminimalist before sending merchandise back. Our support team can review the order details, confirm the return request, and provide the appropriate instructions.

Please do not send a return package to the business address listed on this page unless our customer support team specifically instructs you to do so. A separate return destination may apply depending on the order and return circumstances.

5. Return Shipping

Auraminimalist does not charge a return processing fee or refund processing fee. However, return shipping arrangements may depend on the reason for the return and the instructions provided by our support team.

Customers should contact us before purchasing a return shipping label or sending merchandise back. This helps prevent packages from being sent to an incorrect location and allows the return to be handled properly.

If you believe that an item arrived damaged, defective, or materially different from what you ordered, please contact us before returning it. Our team may request photographs or additional information to understand the issue and determine the appropriate resolution.

6. Preparing Your Return

Customers are responsible for packaging returned merchandise appropriately so that it can travel safely during the return shipment. Proper packaging helps reduce the possibility of additional damage while the package is in transit.

Before sending your return, please:

• Confirm that the correct item is being returned.
• Include any information requested by the Auraminimalist support team.
• Use suitable packaging to protect the merchandise during transportation.
• Keep any relevant product tags, labels, accessories, or original packaging when applicable.
• Keep the return tracking number or proof of shipment for your records.

Retaining your return tracking information is recommended until the return has been received and the refund process has been completed.

7. Return Inspection

After a returned package reaches the appropriate facility, the merchandise may be inspected before a refund is approved. The inspection helps confirm that the returned item corresponds to the original order and meets the conditions described in this policy.

The review may include the product's condition, identification details, included accessories, packaging, and any visible signs of wear, use, alteration, or damage.

Customers should allow reasonable time for a returned package to be received, recorded, and reviewed. The refund processing period applies after the merchandise has been received and the applicable return review has been completed.

8. Refund Processing Time

Once an eligible return has been received and reviewed, Auraminimalist will process the applicable refund within up to 12 days.

Once a refund has been processed by Auraminimalist, the time required for the funds to appear in the customer's account may vary depending on the payment provider or financial institution.

9. Refund Method

Approved refunds are generally issued to the original payment method used for the purchase. This helps maintain an accurate connection between the original transaction and the associated refund.

A refund may not appear immediately after it has been processed. Payment providers and financial institutions can require additional processing time before the funds are reflected in the customer's account.

If you have not received an expected refund after allowing sufficient processing time, please contact our support team with your order information so we can review the refund status.

10. Damaged or Defective Merchandise

We take care when preparing merchandise for shipment. If an item arrives damaged, defective, or otherwise appears to have an issue that was present upon delivery, please contact Auraminimalist as soon as reasonably possible.

When reporting a damaged or defective item, please provide your order number and a clear description of the problem. Photographs of the merchandise and packaging may be requested when they are useful for evaluating the issue.

Please wait for return instructions before sending damaged or defective merchandise back. This allows our support team to determine the appropriate next step and provide the correct return information.

11. Incorrect Items

If you receive an item that does not correspond with your order, please contact Auraminimalist support before returning the merchandise.

Provide your order number and explain which item was received and which item was expected. Photographs may be requested to help our team verify the issue and determine the appropriate resolution.

Do not send an incorrect item to an address that has not been confirmed by our support team. Following the provided return instructions helps prevent unnecessary delays.

12. Exchanges

Customers who would prefer a different size, style, or product may contact our support team to ask about available exchange options.

Exchange availability can depend on current product availability and the circumstances of the original order. If a requested replacement is unavailable, an eligible return and refund may be considered according to this policy.

Customers should contact us before sending merchandise back for an exchange so that the appropriate instructions can be provided.

13. Returns for Multiple Products

If you purchased multiple products in one order and wish to return more than one item, please identify each item when contacting our support team.

If only certain products are being returned, the remaining merchandise does not need to be sent back unless specifically instructed by our support team.

Each returned product may be reviewed individually according to the eligibility requirements in this policy. Customers should package multiple returned items securely to help prevent damage during transportation.

14. Return Tracking

Customers should retain the tracking information associated with their return shipment until the return has been received and the refund process has been completed.

Return tracking can help confirm when a package was handed to the carrier and whether it has reached its destination. Carrier delays, missed scans, and transportation interruptions may affect the date on which a returned package arrives.

If tracking shows that your return has been delivered but you have not yet received a refund confirmation, please allow reasonable time for the package to be received and reviewed before contacting support.

15. Returns After 60 Days

Our standard return window is 60 calendar days from the date of delivery. Return requests made after this period may not qualify under the standard Return & Refund Policy.

Customers who believe an item needs to be returned should contact our support team as soon as possible within the applicable return period. Waiting until the end of the return window may leave insufficient time to arrange and complete the return shipment.

16. Information Needed for a Return Request

Providing complete order information helps our customer support team identify your purchase and respond efficiently to your request.

17. Refunds and Processing Fees

Auraminimalist does not charge a separate processing fee for an eligible return or an approved refund.

Once the returned merchandise has been received and reviewed, an eligible refund will be processed within up to 12 days. The time required for the refunded amount to appear in the customer's account may vary depending on the original payment provider or financial institution.

18. Changes to This Policy

Auraminimalist may update this Return & Refund Policy when necessary to reflect changes in our products, fulfillment procedures, customer service practices, or return processes.

Any applicable changes will be reflected on this page. Customers are encouraged to review the current policy before initiating a return to ensure that they understand the applicable requirements and procedures.

19. Customer Support

Our customer support team is available to assist with questions regarding return eligibility, return instructions, damaged merchandise, incorrect products, and refund status.

When contacting us, please include your order number and a concise description of your request. Providing complete information helps our team review your situation more efficiently.

20. Our Commitment to a Clear Return Experience

At Auraminimalist, we believe that a return policy should be clear, practical, and easy to understand. Our 60-day return period gives customers reasonable time to evaluate eligible merchandise after delivery, while our structured process helps maintain clear communication from the initial return request through final refund processing.

Eligible merchandise may be returned within 60 calendar days of delivery. After an eligible return has been received and reviewed, the applicable refund will be processed within up to 12 days. Auraminimalist does not charge a separate return processing fee or refund processing fee.

Customers are encouraged to contact our support team before sending merchandise back. This allows us to provide the correct return instructions and helps reduce unnecessary delays. Keeping order details and return tracking information available throughout the process can also help ensure a smooth resolution.